About the Book

Robin Shapiro is a successful entrepreneur and nationally recognized expert in health advocacy. She has spent her 30+ year career helping patients find their voice to improve their care. 
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Her goal is to inspire people to take action through interactive presentations and workshops (available through WASHAA - www.washaa.org), including the 
ABCs of an Effective Doctor Visit, Patient Know More!,
Taming the Medicine Cabinet and Safe & Sound in the Hospital: A Short Course on Patient Safety. 

​Her book The Secret Language of Healthcare:  ​How To Ask For the Care You Deserve was released on Amazon on October 16, 2019.

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